Contact and Database Management

Contact and Database ManagementA critical ingredient for success is developing and maintaining the ability to maintain a high level of contact with your customers and clients.
In today’s competitive business environment, small and medium-sized businesses need the most efficient and effective way to market to, sell to, and service clients.

Let Bennett Business create and maintain your customer databases for you to do just that. Our powerful software will allow your business to:

  • centralize all customer information to gain a better overall view of each customer;
  • improve collaboration among your marketing, sales, and service staff regarding that customer;
  • target your marketing to select groups;
  • give your staff ‘out of office’ access to important customer information;
  • automate many of your business processes and streamline repetitive tasks;
  • evaluate staff and business performance to make effective changes;
  • use our email marketing capability to get your message to your clients and customers;
  • convert the information to accounting software.

Let Bennett Business Services help you…

Manage your sales territory by:

  • defining your sales territories based on customer or market characteristics;
  • giving you a 360-degree view of your complete sales cycle;
  • have centralized customer information for all employees to better service customers;
  • producing reports to:
    • track account sales activity;
    • monitor sales performance;
  • giving you tools to:
    • update contact information,
    • identify trends,
    • spot opportunities,
    • increase efficiency,
    • and reduce costs with the right answers, right now.

In AgreementModernize your marketing by:

  • creating distributing email newsletters;
  • using the various strategies of social media such as Facebook, Twitter, and LinkedIn to broaden your exposure to new customers and clients;
  • maintaining a high level of contact with established and new customers.

The result will be:

  • faster and more effective decision making and problem solving;
  • increased sales;
  • improved customer service and satisfaction;
  • increased customer loyalty and repeat business.

 

Contact us today and let us take care of your Customer Data for You!